Email: michael.grieve@telenet.be

0475-294608 0032475-294608

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These are our contact details

 

Geerdegemvaart 22

2800 Mechelen

Belgium

 

0475-294608

0032475-294608

FREQUENTLY ASKED QUESTIONS

01. Do you ship internationally?

Yes, we ship our orders trough Europe.

We use GLS and Bpost to send out our orders from our webshop to our clients.

Anywhere GLS and Bpost delivers we can send our orders.

We can use other couriers if needed. Just ask.

 

02. Do you ship rented mannequins?

 

No, for larger quantities of mannequins that have been rented we deliver with our own transport or sprinter.

So we can deliver rented mannequins in Belgium, Netherlands, parts of Germany and parts of France.

Smaller orders could be send by GLS or Bpost and you would need to send the order back after use.

Just ask.

 

03. How can I cancel or change my order?

Offcorse.

If you place an order for renting mannequins the order is completed once the order is payed before delivery. If you don't pay the order will be canceled.

If you want to cancel an order in my online shop, just leave the order unpayed and the order will be canceled.

 

 

04. How can I return a product?

Contact me, and we will find a way to fix this.

 

05. How long will it take to get my order?

Orders bought trough my webshop will be send to you between 2 and 10 days after receiving the payement of this order.

I send these orders with GLS or Bpost.

 

As for the renting of mannequins.

These mannequins will be delivered after receiving payement of the invoice, accordingly the date you asked to deliver and pick-up.

If you choose to pick up the order in our wharehouse, the order will be prepared and waiting for you on the date you asked.

If you pick up you're order yourself you don't need to pay in advance, you can pay on the date of the pick up cash or with bancontact.